No matter how often we clean our home, our carpets will always require a special type of maintenance that only professional cleaners provide. These professionals use high-tech equipment and safe products to ensure the quality of their service. But just how will you know which one to hire for the job?
Here are important questions to ask when hiring carpet cleaners:
- How long have you been in business?
Experience says a lot about professional services. Professionals that have been in business for years tend to have an advantage over new ones in the business. They’re sure to have faced various carpet situations, which have tested and improved their skills.
- Are you certified?
No reputable company would send unskilled carpet cleaners to their clients’ home. Professional cleaners have gone through various certification training to become qualified for their job.
- Do you provide a quotation and an insurance?
A quotation is a written estimate of the services your carpet needs from professionals. Through it, you can assess if it falls within your budget. If you can’t afford their service based on their quote, there’s no need to worry. Most cleaning companies are willing to negotiate with their customers for a cheaper deal without compromising the quality of their service.
- Do you have any contact references?
If you’re still not convinced if the cleaning experts you’re about to hire is the right one. To prove their legitimacy, ask for references.
Then ask their former clients to give you an honest feedback regarding the quality of their work and their level of professionalism.
- Are there written reviews about you?
Since most businesses are discovered online, it won’t be hard for you to look for customer reviews on the cleaning company you’re considering. These reviews are either posted on their website, social media accounts and separate blog sites. No matter where you find a review, consider it whilst deciding.
When it comes to an investment as expensive and as beautiful as your carpets, trust only the services of hard-working and qualified professionals. Visit Aussiepro’s website and hire trusted carpet cleaners for your home today!