With many carpet cleaning companies offering the same services, it can be difficult to distinguish reliable ones from those that are fraud. So, to save yourself from hiring these troublemakers, make sure to ask these smart questions to your carpet cleaners:
- What type of certifications do you have?
Your flooring is a valuable investment. Because of this, you wouldn’t want to leave it with just about anyone – except professionals. Since specialists know how much your carpet means to you, they should be licensed to operate and service around your location. Not to mention, these experts should also have the proper training and education so that they know how to properly handle your rugs.
- What type of cleaning products do you use?
If you are an advocate for eco-friendly and sustainable equipment and materials, this is probably a good thing to ask. After all, your home is a safe space where you want to feel relaxed and comfortable. With this in mind, you want to have the best and high-quality products that are safe not only for your rugs but also for your skin. Be sure that their cleaning products don’t contain harsh chemicals so they don’t damage your rug fibres.
- Do you offer a warranty?
Before entering any transaction, you should have a contract where cleaning companies guarantee their services. After all, these are promises they should definitely follow through. If you are unsatisfied or if there are any accidents or damages to your home, they should be the ones to pay for these.
Offering a warranty shows the company’s belief in the products and services they offer. Without this, you may be left wondering if they are cutting corners.
- Can you provide references and customer reviews?
Any professional agency would be more than willing to provide references and customer reviews. Not only is this a great way to gauge their services, this is also an excellent way to see if clients are satisfied.
When hiring carpet cleaners, don’t forget to ask these questions. At That Carpet Guy, you can surely find an extensive selection of services designed to address your needs. Learn more about it here!