Important Questions to Ask Carpet Cleaners

No matter how often we clean our home, our carpets will always require a special type of maintenance that only professional cleaners provide. These professionals use high-tech equipment and safe products to ensure the quality of their service. But just how will you know which one to hire for the job?

Here are important questions to ask when hiring carpet cleaners:

  • How long have you been in business?

Experience says a lot about professional services. Professionals that have been in business for years tend to have an advantage over new ones in the business. They’re sure to have faced various carpet situations, which have tested and improved their skills.

  • Are you certified?

No reputable company would send unskilled carpet cleaners to their clients’ home. Professional cleaners have gone through various certification training to become qualified for their job.

  • Do you provide a quotation and an insurance?

A quotation is a written estimate of the services your carpet needs from professionals. Through it, you can assess if it falls within your budget. If you can’t afford their service based on their quote, there’s no need to worry. Most cleaning companies are willing to negotiate with their customers for a cheaper deal without compromising the quality of their service.

  • Do you have any contact references?

If you’re still not convinced if the cleaning experts you’re about to hire is the right one. To prove their legitimacy, ask for references.

Then ask their former clients to give you an honest feedback regarding the quality of their work and their level of professionalism.

  • Are there written reviews about you?

Since most businesses are discovered online, it won’t be hard for you to look for customer reviews on the cleaning company you’re considering. These reviews are either posted on their website, social media accounts and separate blog sites. No matter where you find a review, consider it whilst deciding.

When it comes to an investment as expensive and as beautiful as your carpets, trust only the services of hard-working and qualified professionals. Visit Aussiepro’s website and hire trusted carpet cleaners for your home today!

How to Hire a Carpet Cleaner

Rugs can be tough to wash. It can take hours to dust, vacuum, scrub and dry. And the worst part is, you never really get a clean rug! When it comes to deep washing, it’s always better to hire a professional carpet cleaner. If you’re planning to hire a service provider, here are a few considerations.

Commercial or Residential?

Homeowners who want to hire professionals for personal rugs don’t really need a huge team of specialists. In most cases, a simple wash and dry will do. The situation differs when you’re hiring for a commercial space.

Businesses and offices – especially medium to large corporations – will need a team of cleaners to get the job done. The area is much bigger, which will require more manpower. These rugs tend to be dirtier because of the foot traffic as well.

Find a certified professional.

In Australia, this industry has no regulations. There are no cut-and-dry standards for these service providers. However, training is offered and highly encouraged by the government. If you’re planning to hire a professional, make sure they have a Certificate III in Carpet Cleaning Operations. This training program ensures that these technicians know how to:

  1. Communicate with the client and their teams
  2. Set client expectations
  3. Work with a group of people in a professional setting
  4. Apply their problem-solving skills to come up with practical solutions to everyday problems in the workplace
  5. Respond appropriately to safety concerns on the job
  6. Know how to brainstorm
  7. Learn to adapt to ever-changing work situations
  8. Work within guidelines to come up with dynamic solutions
  9. Organise and plan
  10. Use new types of equipment and technology safely

This is just a partial list of skills and attitudes the training imparts on their students. Whilst not mandatory for carpet cleaners, it’s a good certification to have.

Looking for a reliable carpet cleaner? Contact Dario’s Carpet Cleaning today.

How to Choose a Commercial Cleaning Company

When you start to notice that your office is a complete mess, you must clean it up right away. However, if you’re not equipped with the needed cleaning materials, it would be better to hire a commercial cleaning company. Of course, you shouldn’t hire the first one you see on the internet.
You may end up regretting your decision because you ended up with a company that performed below your expectations. You must take your time and do these things so you’ll get a good choice:

  • Get Recommendations

You can get recommendations from your friends who previously hired a commercial cleaning company. If they experienced outstanding service, they wouldn’t hesitate in giving you the contact details of the professionals they hired. However, the same can’t be said if the professionals didn’t arrive on time and left a lot of dirt on the floor. They concluded it was an experience that’s best forgotten.

  • Read Reviews Online

A lot of people spend their free time reviewing commercial cleaning companies on sites like Yelp. Aside from giving them the number of stars they deserve, they also explain the reason for their rating. When you see long reviews, it means the reviewer took the time to enumerate the pros and cons of hiring the professionals. However, if you see a short 5-star review, you know it was made by an employee of the company, so stay away from that.

To hire a company that is equipped with the needed materials, it is really important to do enquiry. Professionals don’t just clean the office just to earn cash— they have a great passion for what they do as nothing would please them more than seeing you once again have a clean office to work at. They can also handle any commercial area no matter how big or small it is. Contact a reliable commercial cleaning team today!